Webhelp inaugurates its largest Contact Center in Latin America in Yucatan

The Webhelp company , specialized in commercial solutions and customer experience in the Contact Center industry , inaugurated its largest center in Latin America, in Mérida, Yucatán, with an investment of 20 million dollars .

Located in Torre Indico, north of the city of Mérida, Webhelp will generate 1,000 jobs in the state, a figure to which it will add 2,000 more employees in 2023 , in a second phase of the project.

"Yucatán means an important commitment for us with a strong investment and next year we plan to double these investments, since the entity has advantages that provide us with security," said the CEO of Webhelp in Latin America , Manuel Aparicio.

Governor Mauricio Vila Dosal stressed that the world's leading companies bet on Yucatan to develop their projects, demonstrating their confidence in the entity. 

He also stressed that jobs will be generated not only in Mérida but also in the interior of the state in municipalities such as Progreso, Umán, Kanasín and Hunucmá , since it has a hybrid modality to work.

In this sense, he instructed the head of the Sefoet , Ernesto Herrera Novelo, so that said job opportunity reaches people with some type of disability and support the company to achieve its goal of covering 10% of its workforce with people from the vulnerable sector. and with disabilities.

WebHelp has a presence in 60 countries with more than 125,000 collaborators.